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Questions to Ask when Interviewing Home Security Companies

No matter where you live, the safety of your family is always important. There are many home security companies that take home security very seriously and want to make protecting your home and family their priority. With so many home security companies competing for your business, how do you know which one to choose? There are many questions you may have and a good home security company can give you the answers. If you are not sure what to ask any prospective home security company, you can start with these:

  • How long has the company been in business?
    This is an important question because you don’t want a home security company that is here today and gone tomorrow. There are many home security companies out there to choose from, and most have many years of proven experience.
  • Is the company licensed and bonded in my state?
    Most home security companies are up to date with this information, but unfortunately some are not. It is always a good idea to pick a home security company that is licensed and insured.
  • What does my contract cover?
    Home security companies offer different services and different options in their contracts. Ask if your contract covers things like routine maintenance or a warranty should the alarm be damaged and need to be replaced. If it doesn’t, you may want to inquire how much additional it would be to add these services.
  • What happens if I move?
    Many people move and home security companies know this. That is why many of them offer discounts and certain promotions to help you get secured in your new home.
  • Is the home security system a proprietary system or can it be used with any company should I become dissatisfied for some reason with your service?
    Many home security companies install equipment that can be used by other companies if you decide to change your service. Some companies don’t. This is an important question that should be asked.
  • Who monitors my alarm?
    An alarm monitoring center plays an important role in the security of your home and family. You want to know who will be monitoring it and where your alarm will be monitored. There are many home security companies that have their own monitoring center, and there are some that use a third-party monitoring center for their customers.
  • Is the monitoring center UL certified?
    A UL certification is one of the top certifications any alarm monitoring center can get. Having a UL listed central station monitoring your alarm is a great choice for anyone who is interested in getting their alarm monitored. Many home security companies use UL listed monitoring centers if they do not have one of their own.
  • Can I add additional features if my security needs change?
    You want to try and get an alarm system installed that can easily be updated to add additional features like wireless remotes or smoke detectors. Most home security companies install these systems.
  • Do you offer free estimates?
    Many home security companies offer free estimates. Having a professional come out to your home, give you an estimate and go over home security requirements can help you make the right decision when it comes to your home security needs.

These are just some basic questions, but important questions to ask any prospective home security companies. In addition to these questions, you can also ask your family or neighbors for any recommendations, or research more information on home security companies on the internet.


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